i. Solution
Strategic communications consultancy
We understand before we communicate. Diagnostics, research and strategy for organisations, institutions and cultural or editorial projects that need absolute clarity.
We understand before we communicate. This consultancy combines diagnostics, qualitative research and strategy to help organisations, institutions and cultural or editorial projects build communications that are clear, coherent and genuinely effective.
Every sound strategy begins with understanding where things stand. We examine how your organisation communicates today, with whom, and to what effect, before proposing any change.
- Communications diagnostic. An initial analysis of how your organisation communicates today, identifying what is working, what is generating noise, and what warrants rethinking before any action is taken.
- Institutional communications audit. A thorough review of existing channels, messages and materials, to identify inconsistencies and opportunities across internal and external communications.
- Qualitative research. The gathering and analysis of first-hand evidence — interviews, observation, documentation — that grounds communications decisions in evidence rather than assumption.
- Audience interviews and analysis. Structured conversations with the people who matter to your organisation, to understand how they perceive your message and what they expect of it.
With the diagnostic in hand, we shape the narrative and the plan that give communications their form: what to say, how to say it, and through which channels.
- Narrative and key message development. The construction of your organisation’s central story and the messages that sustain it, so that every communication speaks with one coherent voice.
- Institutional storytelling. Translating your organisation’s history, values and achievements into narratives that are understood, remembered and generate genuine closeness.
- Communications strategy. A plan that sets out what to communicate, to whom, through which channel and with what priority, aligned with your organisation’s actual objectives.
- Intercultural communication. The adaptation of messages and strategies for audiences across different cultural or linguistic contexts, without loss of precision or intent.
- Editorial communication. Guidance on the voice and editorial judgement of publications, reports and institutional content, so that quality and coherence endure.
Strategy succeeds once a team makes it their own. That is why we also work alongside the people who communicate, day to day, within your organisation.
- Workshops and strategic counsel. Working sessions with internal teams to instil communications judgement of their own, beyond any single commission.
- Advisory for cultural and editorial projects. Specialist guidance for institutions, publishers and cultural projects that need to structure their communications with editorial rigour.
What does strategic communications consultancy include?
Strategic communications consultancy moves through three stages. We begin with diagnostics and qualitative research, to understand how your organisation communicates today and where the gaps lie. From there, we shape the narrative and strategy that give your message a coherent form. And where it proves useful, we continue working alongside your team, so that communications judgement stays with them, not only with us.
What kind of organisations is this solution suited to?
This consultancy is built for organisations, institutions and cultural or editorial projects that need their communications to carry real weight — publishers, foundations, cultural institutions, and professional or academic bodies whose credibility depends on saying the right thing, clearly and consistently.
How is qualitative research combined with communications strategy?
Every strategic decision here rests on evidence, not assumption. Interviews, observation and documentation come first, so that the narrative and strategy that follow are grounded in how your organisation actually communicates — and how its audiences actually perceive it.
Do you also work with cultural or editorial projects?
Yes — cultural and editorial projects are a core part of this practice, not an exception to it. Publishers, cultural institutions and academic or research bodies bring particular editorial demands, and this consultancy is built to meet them with the same rigour applied to any organisational client.
How long does the diagnostic process take?
The length of a diagnostic depends on the complexity of your organisation and the scope of research involved — the number of stakeholders, the materials available, and the depth of interviews required. A lean diagnostic can typically be completed within two to three weeks; a fuller institutional audit may take longer. We agree the scope and timeline together before work begins.
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Ready for your message to land with clarity and purpose?
Tell us about your project — whether it’s a literary work, academic content or a commercial presentation — and how you would like it to land. We respond with an honest proposal.
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